Support

Support

If you need help (login, password reset, licenses, Payhip checkout, or general questions), please reach out.

Quick help

• Forgot password: Use the “Forgot password” link on the login page.
• Account access issues: Please include any error message, URL, and the approximate time it happened.
• License/checkout (Payhip): Please include your order email and, if available, the Payhip order ID.

Contact

• Email: info [at] alveos [dot] eu
• Alternative: see Contact

Response time

Usually within a few business days. For urgent issues, put “URGENT” in the subject.